CareCoop Helpdesk contact

We are here to help! Call our Call Centre on +260630372020 Mon-Thu 08:15-17:00, Fri 08:15-14:00, or submit a query/ticket/complaint

Our Products and Services

From savings to investment opportunities. We've got you covered.

Employee Savings

Employee Savings

Begin saving today hassle-free

Loans

Loans

Loan products to suit your needs at low-interest rates

CareAssurance

CareAssurance

CareCoop has you & your loved ones covered!

Employer Savings

Employer Savings

Begin saving your gratuity today hassle-free

Shares

Shares

Invest in your future at competitive dividend payout rates 

Junior Saver

Junior Saver

Secure your child's financial future with our Junior Saver Account.

Golden Saver

Golden Saver

Prepare for a comfortable retirement with our Golden Saver Account.

Holiday Saver

Holiday Saver

The perfect way to save for your dream holiday while earning interest  

CTA

Request a call back for any type of insurance, be it Medical, Property or Motor Vehicle

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Products of the Moment

Introducing the Fastele Loan

We are currently piloting the Fastele Loan with an initial group of 100 members. Following the successful completion of this pilot, we will launch the product to all our members soon!

Featured Prodct
New Prodct

Utility Loan Product

Are you looking for a utility solution?

You can now apply for a Utility Loan amounting to a maximum of ZMW100,000.00, repayable within a period of 18 months.

Learn More

CTA

Whether you're an employee of a member organisation or a family member of a principal member, you can apply for membership online in minutes

Apply Now

Our Loan Products

We offer a variety of loans at favourable interest rates

CTA

Did you know you can apply for loans of any amount through the CareCoop portal? Simplifying your financial journey, one click at a time.

Learn More

Our Expert Team

Meet our exceptionally talented team of industry professionals

Mutinta Lumayi

Mutinta Lumayi

Chief Executive Officer
Sydney Kanyata

Sydney Kanyata

Head Finance and Administration
Prunella Kapinga Kalela

Prunella Kapinga Kalela

Head Business Development
Fred Musonda

Fred Musonda

Head Risk and Internal Audit

Testimonials

What our members say


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Celebrate World Art Day with CareCoop! Calling all Junior Savers - it’s your time to shine! Show us your creativity with the theme: “My Savings, My Future” and stand a chance to win exciting prizes. What to do: Create an original artwork answering ONE of the following: • What does saving money mean to me? • What am I saving for in the future? • How does CareCoop help me grow my savings? Accepted format: • Drawing (crayons, pencils, or paint) or a Picture Collage How to submit: • Take a clear photo of the artwork (details of child should not be included on the artwork but in the email body) • Include: Child’s Name & Age + Parent/Guardian Contact + NRC Number • Send to: juniorsavers@carecoop.co.zm Categories: • Ages 5–8 • Ages 9–12 • Ages 13–17 Judging criteria: • Creativity & originality • Understanding of the theme • Effort & presentation Judging format: Shortlisted pictures will be posted on the official CareCoop Facebook page and the picture with the most Likes and Shares wins the competition Deadline: 15 April 2026 Winners announced: 17 April 2026 ⚠️ Strictly open to CareCoop Junior Savers only Let’s see how you imagine your future through saving #CareCoopKids #WorldArtDay

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The conversation doesn’t stop at the AGM. Join us for our Post-AGM Member Engagement Session and hear directly from the board as we reflect, connect, and look ahead together. Friday, 17th April 2026 10:00hrs Be part of the conversation: carecoop.org/meetup #CareCoopAt30 #MemberFirst #ForEveryNeed

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CareCoop is proud to announce a strategic partnership with Wallace & Co to provide members with professional Wills and Trust services. Through this partnership, you can now have access to: - Drafting of Wills - Registration of Trusts - Safe Custody for Executed Wills & Trust Documents - Professional Legal Advisory Services on Estate Planning For more information, please view our Frequently Asked Questions (FAQs): https://tinyurl.com/carecoopestate Get Started Today! Contact us on +260630372020 or email info@carecoop.co.zm

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Life doesn’t always give you a heads-up. One minute everything is fine… the next, an unexpected expense throws everything off. That’s where we come in. CareCoop’s Emergency Loan is built to help you stay afloat when things get tough, so you can focus on getting back on track. Because when you’re in deep… we show up. #CareCoopAt30 #WeShowUp #EmergencySupport #FinancialPeace

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Easter is a gentle reminder to pause, reset, and appreciate what truly matters. As we celebrate this season of renewal, we’re grateful for every member who continues to grow with us on this journey. Here’s to fresh starts, renewed hope, and brighter days ahead. Happy Easter from all of us at CareCoop #CareCoopAt30 #HappyEaster #SeasonOfRenewal

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A look back at a powerful day Our recent AGM wasn’t just a meeting, it was a reminder of what CareCoop is all about: growth, trust, and putting our members first. From key updates to meaningful conversations, every moment reflected the strength of our community. Thank you to everyone who joined us and continues to be part of the CareCoop journey. Here’s to building even more together #CareCoopAt30 #MemberFirst #AGMHighlights