The mission statement is based on the Care Co-operative Savings and Credit Society Limited (CareCoop) core values of accountability, transparency, integrity, respect, excellence, and commitment.
All actions of the members, board, and staff shall be in the best interest of the Co-operative with zero tolerance to corruption, fraud and theft.
We will maintain openness in all our Co-operative dealings.
All members, board and staff will maintain the highest levels of honesty and truthfulness in all our day to day interactions.
We will hold in high esteem the values and opinions of all members and other stakeholders.
We demand of ourselves the highest quality of service
We pledge dedication and loyalty to the Co-operative
From savings to investment opportunities. We've got you covered.
Are you looking for a power backup solution?
You can now apply for an Energy Solution Loan amounting to a maximum of ZMW50,000.00, repayable within a period of 18 months at 2% monthly interest
We offer a variety of loans at favourable interest rates
Meet our exceptionally talented team of industry professionals
What our members say
I wish to express my heartfelt gratitude for the exceptional customer service that was rendered to me during a difficult time for my family. Your customer centric approach and quick service made our burden light, I am sincerely grateful.
Thank you for an excellent turnaround on my loan application. I am a proud MEMBER. Your professionalism in handling this application is purely over and beyond high level. Thank you all for the job well done!
Thank you very much for the efficiency! I didn't even realize that the funds I applied for were credited to my account last week! I am very grateful for this excellent service.
I appreciate the excellent service you provided to me on my last visit when I had a query concerning my loan account. Your attention to detail, great communication skills and warm welcome made my visit even better than I expected. Please keep up the good customer service!
I got good reviews about your efficiency in dealing with members, keep up the good work, we appreciate that a lot!
CareCoop's effort, strong client interpersonal skills and individualization of customers indeed helped me. I have no words to express my gratitude to your team, but God will reward you. Keep it up and continue to help other CareCcoop members
I am so happy and proud of our CareCoop great team!